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Hi all,
since march i am trying to renew my domain to serverffs, since 1week i dont get any response, they close my ticket, but don't answerd,
they also closed my webhosting who expired 18th of February 2012
Now my domainhave expirated, what can i do?
My association, who is registered legaly in France, think we have to lodge a complaint to the police.
I send 9euro to serverffs trought paypal, but ffs rejected my payment but keep my money ...
Max
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Well open another ticket, if that doesn't work then, I guess you'll be better off moving to another host.
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3 ticket opened, one closed by ffs, and all witout any answerd
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First of all, PayPal has a function to try to demand the money back,what it's called i don't know and can't remember (I don't use PayPal) but i know people have done it before.
If they rejected your payment and kept your money they have committed a crime.
My tip: Don't go with serverFFS, they are crap and you are NOT the first one reporting this kind of treatment.
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Serverffs should be kick out of server hoster list ...
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Quote:
Originally Posted by Infinity
Here comes the same old discussion again.
Let's make 1 thing clear, I'm not the biggest fan of FFS, I'd rather choose another host because of personal reasons. The times I easy client at FFS I was quite satisfied with the quality of the hosting.
When they shut down your services without refunding, you could have violated one or more terms in their ToS.
Please read it to see if you did.
Depending on what you did, FFS has the right to keep your money.
For example: when you use invalid contact information at your paypal account, paypal's tos says that the seller has the right to either refund or keep the money. FFS's tos claims that it will keep the money when this happens.
No way to go around it, you accepted to follow the tos when you registered.
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If you REFUSE to SELL a PRODUCT to somebody, you have NO RIGHT to TAKE THEIR MONEY.
It's the EXACT same thing if you're underage, go to a store, take a beer out of the fridge, put it on the counter along with the money it costs. The guy behind the desk will probably refuse to sell you the beer, does that make him allowed to take the money anyways?
It doesn't. If you do not see how this is the exact same thing, i don't know how your brains works.
It would be different if he paid for the product, and they gave him his product, and THEN he started to abuse his product/breaking TOS. That would be understandable. But if they don't sell him the product from the beginning, it is fraud.
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I'd say yeah. Report this to the police.
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Well, it's working fine for me, but try to do a dispute on PayPal.
Don't go to the police, it'll only bring you in court trouble..
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Quote:
Originally Posted by -Danny-
I'm missing the clue here. Do you wanna sue ServerFFS? And for what? You just said everything is working fine ...
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You have also failed to realize who created this topic.
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I am dйgoutй of who arrives at me, especially that I was always correct with serverffs, me paying in due course...
I put a lot of money inside...
is there any other way to contact woot instead of support ticket?
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I did with my association who is registered in france, i tryed woeter's one too
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Eventually woet will respond in this topic with a lame excuse just like everytime someone complains at serverFFS.