09.04.2011, 22:19
Hello,
I'd like to talk about the serverffs' services drop (but the price doesn't fall)
I was a customer of serverffs and when I signed up, the quality was good, a good answer and after 8 hours only, and in "Why choose serverFFS" it was written "DDoS Protection".
Now the DDoS Protection is removed. The support of "answer in 8 hours" has vanished, even if it used to answer after some days... Now it's from the monday to the friday and you must be patient.
The quality of the answers are not really good... You 'd better to not have a problem otherwise you won't have any help! It's usefull only if you ask for stupid questions...
When we spend more than hundreds of Ђuros and our server is under attacked, and the server crashes and we are asking for some help. The answer is like "sorry we cannot do anything"
I'm really disappointed of those changes over the past few months, less protection against flood and of assistance. The host is good if you have'nt got ambitions... The machine is correct but that's all. I dont write this to criticize serverffs but just to say the quality is on the wane mainly about DDoS and the support/assitance, but not the price.
I know many people who think like me.
You can tell us your stories about this and make think the futur customers of serverffs.
I'd like to talk about the serverffs' services drop (but the price doesn't fall)
I was a customer of serverffs and when I signed up, the quality was good, a good answer and after 8 hours only, and in "Why choose serverFFS" it was written "DDoS Protection".
Now the DDoS Protection is removed. The support of "answer in 8 hours" has vanished, even if it used to answer after some days... Now it's from the monday to the friday and you must be patient.
The quality of the answers are not really good... You 'd better to not have a problem otherwise you won't have any help! It's usefull only if you ask for stupid questions...
When we spend more than hundreds of Ђuros and our server is under attacked, and the server crashes and we are asking for some help. The answer is like "sorry we cannot do anything"
I'm really disappointed of those changes over the past few months, less protection against flood and of assistance. The host is good if you have'nt got ambitions... The machine is correct but that's all. I dont write this to criticize serverffs but just to say the quality is on the wane mainly about DDoS and the support/assitance, but not the price.
I know many people who think like me.
You can tell us your stories about this and make think the futur customers of serverffs.