[Souvlaki]

HSR.EXETrojan.Agent/Gen-FraudLoad

The file HSR.EXE should be immediately removed from your system using an antivirus if the file is found to be harmful after you scan HSR.EXE with an good free anivirus like Comodo

Код:

Also we've found out the money was actually taken out of a chip and pin machine, could this mean they've cloned the card?

Ye that happens often,they place something like a scanner in the Card Slot and copy the data of the card.They do something like that for the pass too.It happaned at me like 3-4 years ago but I only had 80 Euros so no big deal......However it would be a good idea to cancel their current card an get a new one.