Please be polite
#18

Just say that you are not hiring staff and you are not in need of faction leaders, if that is the case. You don't need to be afraid of what they think about what is the actual truth here. Or perhaps explain to them how they can join the staff team. I usually answer to people by telling them that applications for a position in the staff team will be open soon, but that admin positions are in no way given to new people, as it's a position that is also based on a very important factor: trust. And you can't trust who you don't know well enough/a single bit.
The purpose for you to run a server is just that, to provide a place where people can join, play and have a nice time. If they come there to waste your time with useless talk, or requests that in the end are more like demands, then you need to be very clear, without being afraid of being rude. Keep in mind, as you said, most of the times people waste your time on purpose, not because those are genuine questions. Some sad individuals get off with that stuff, it fills their empty days somehow.
People forget that to keep a server running requires some work and some time. If they report for admin assistance just to get you there, and then chat about irrelevant stuff, then it's wasting your time. Simple as that.
I've had this too, and it turned out to be people using VPN connections, so it means they were probably people who have been banned or people who want to keep their identity secret, just to have a laugh while they come online to troll. This is a very easy thing to tackle. Don't let it get to you, you're the one in control of your own community, no one else.

As for those who are ungrateful, disrespectful and general jack asses to you, why do you even allow them to come on your server and behave like that? If someone who's on your server and gives you some sort of feedback, but in a polite manner, that would be more than alright. Whether he's bringing up negative aspects of the server or not, he's still being polite. But if someone who goes on about it in a negative way, being a jack ass and throwing some insults in your way, why do they need to be in your community then and create a toxic environment for you and everybody else? Because just like they will give you an attitude, they'll give it to everybody else as well, and that leads to drama, arguments over the forum and petty reports against each other for you to handle = more work for you, when you could be spending the time you need to deal with that report by doing something more important (improving your server & community). I wouldn't want to be part of a community with individuals like that to be honest, I want to be somewhere I can enjoy my time, with friendly people perhaps, but I certainly don't need to surround myself with toxic people.
So the answer to all of this is really simple: You're in charge, don't let them waste your time, don't let them give you shit for no reason and more importantly, make them respect your efforts put into the construction of your server, in order to also keep a friendly environment for everyone else, especially newcomers.

Don't give up and good luck from here on
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Messages In This Thread
Please be polite - by rt-2 - 04.08.2016, 22:42
Re: Please be polite - by Luis- - 04.08.2016, 23:07
Re: Please be polite - by SickAttack - 04.08.2016, 23:10
Re: Please be polite - by rt-2 - 04.08.2016, 23:11
Re: Please be polite - by rt-2 - 04.08.2016, 23:51
Re: Please be polite - by WhiteGhost - 04.08.2016, 23:57
Re: Please be polite - by rt-2 - 05.08.2016, 02:40
Re: Please be polite - by SickAttack - 05.08.2016, 03:08
Re: Please be polite - by Kapersky™ - 05.08.2016, 05:37
Re: Please be polite - by Mark™ - 05.08.2016, 08:14
Re: Please be polite - by rt-2 - 05.08.2016, 09:27
Re: Please be polite - by rt-2 - 05.08.2016, 09:32
Re: Please be polite - by Kapersky™ - 05.08.2016, 15:57
Re: Please be polite - by Vince - 05.08.2016, 16:39
Re: Please be polite - by iKarim - 05.08.2016, 17:05
Re: Please be polite - by SickAttack - 05.08.2016, 17:09
Re: Please be polite - by rt-2 - 05.08.2016, 19:41
Re: Please be polite - by Serghate - 05.08.2016, 21:42
Re: Please be polite - by Gammix - 05.08.2016, 23:00
Re: Please be polite - by rt-2 - 05.08.2016, 23:04
Re: Please be polite - by SickAttack - 05.08.2016, 23:07
Re: Please be polite - by Calgon - 06.08.2016, 14:26
Re: Please be polite - by rt-2 - 06.08.2016, 16:32
Re: Please be polite - by WhiteGhost - 06.08.2016, 17:00
Re: Please be polite - by rt-2 - 06.08.2016, 17:05
Re: Please be polite - by Chilli9434 - 07.08.2016, 07:44
Re: Please be polite - by WingedFrostWolf - 07.08.2016, 10:25
Re: Please be polite - by iNorton - 09.08.2016, 00:47
Re: Please be polite - by rt-2 - 09.08.2016, 02:18
Re: Please be polite - by Chilli9434 - 09.08.2016, 19:07

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