04.09.2015, 03:08
To me it seems like a possible issue with router configuration and or rule(s) set by your ISP. You should try contacting them again once more but this time explaining the situation in detail.
Typically though it seems to me like something you can fix on your end. Have you tried completely reinstalling your computer and not just changing the OS?(Assuming you just changed the OS and didn't do a complete reinstall onto the new OS).
Typically though it seems to me like something you can fix on your end. Have you tried completely reinstalling your computer and not just changing the OS?(Assuming you just changed the OS and didn't do a complete reinstall onto the new OS).