09.11.2013, 10:53
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He knows nothing about the host, is only there to tell us lies which his CEO says to him.
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Dominic what about Amsterdam SA:MP servers when they will be online? I'll lose all players :/
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Little explaination to other users,
You'll receive credit for all your services that suffered downtime including Hosted tabs, gameservers, VPS', webhosting. After move to new billing system we'll also open up community forums for Volt Host (which we have ready already). You'll be also able to file up another ticket to receive credit for downtime which will be calculated for each customer personally.
Edit: Not to bump another topic:
We do have too many tickets and most of your questions had been already answered. That's why we do not reply to some of them. We're unable to get your data from offline nodes at this moment.