[[MM]IKKE]

Quote:

Originally Posted by jikesh_jus https://www.serverffs.com/terms/ Point number 2: serverFFS only offers unmanaged products with absolutely no support whatsoever. People intend to purchase things without reading the TOS properly and then they keep on complaining. Paypal will surely refund you.

It's not because it's in their ToS that it's like that for the law.

In parkings, it always states "they're not responsible for possible accidents". Bummer, they are. Not for all accidents, but if it's due to bad infrastructure, they actually are responsible.

Again, they are obliged to have a way of contacting them. In this case, it's an address to which you can send a letter. And they are also obliged to offer you a working service.

And also, ask on snelis.nl under live chat support if they have an email address on which you can ask your question/point your complain to. So you don't need to actually post an expensive letter.